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Literally the only way they can mess it up is to unplug it. I have the remote hidden at their house as one of my parents can't keep their hands off things. (getting private duty help to go to their house 3 different times each day would be soooo expensive!) Viewclix is the only device that has drop in video calling that does not require any action on my parents part. We have it set up in the kitchen where the meds are and being able to watch that they are getting pills out of the correct compartment is critical.
Viewclix is our lifeline to keeping my parents at their house as we use Viewclix three times a day to talk them through and watch them take their medications. Every person with a relative in a different location should give them a ViewClix to keep them involved in their lives. Bravo ViewClix for devising a device that only requires technical expertise on the side of the video and photo provider and not by the receiver. This happens frequently by many of her children and grandchildren keeping her updated on what they are doing when they are doing it. It also allows the uploading of photos directly into her photo stream slide show in real time without her having to do anything.
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Something like FaceTime requires a person to know how to use a smart phone but ViewClix simply shows her our live video feed whenever we login to her device and the whole family can do it. And to accommodate her modesty we have covered the camera on the ViewClix device so she feels comfortable having live video from us without having to get dressed or fixed up. No matter where we are, on the top of a mountain, at the shore, on the water, when the sun is setting, hiking or at an outstanding venue we can share it with her through live video without her having to know how to log on or even turn on a device. She has been able to continue traveling with us after it was not easy for her to do. It is not possible to overstate the impact ViewClix has had on my Mother's life. In a time when you can't be sure if this is "just another gadget" - we can assure you that ViewClix works. Since the setup of Mom's frame, there has been no need to speak with customer service.
Most answers can be found in their FAQ section on their website. Prior to our purchase, we spoke to customer service and they answered all of our questions. We are telling all of our friends in similar situations all about ViewClix. And being able to put a sticky note on the frame has been very helpful to me as a long distance caretaker - reminders for any appointments or when a family member is arriving for a visit. First thing she does coming into her living room each morning is to see the new pictures coming through. There is a remote which is simple to use but there is really no reason for her to use it.
Mom tells us with every conversation how much she loves "My Picture Pad". The enjoyment our Mother gets from seeing all of the pictures cycle through each day is Priceless.
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The monthly cost is reasonable and is free to all of the family members with the exception of the organizer.
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It is simple for the organizer to setup an account for themselves in order to add all of the friends/family's email address and provide instructions for family members on how to download the ViewClix App in order to send pictures, videos, post sticky-notes and have video chats. Received the frame, easy connection to WiFi and setup was a breeze. We first added the internet capabilities to her home (with NO cost increase to her Spectrum account - thanks to the Affordable Connectivity Program - ). The ViewClix frame has been a game changer for visual communication with our 90+ year old mother who lives by herself and cannot work around devices allowing for FaceTime (Apple / Google / etc. Any questions I had were immediately addressed by their support. It was simple to set up and has worked perfectly. So, bottom line is that I think our family has benefitted greatly from the ViewClix. (At their age, life can be discouraging.) The reminder feature is useful.
I also post inspirational sayings and bible verses on the frame to encourage them. They always notice when new photos are posted. And they both enjoy all the photos, which remind them of their kids, grandkids, and their own younger years. The face-to-face conversations are more personal than phone calls for my mom, who is losing some of her memory. I "call in" to the frame almost daily and chat with them while they are at their dinner table. I was so happy to find this product, and it has been a wonderful way for me (and other family) to keep in touch with my parents, who are both in their 90's and cannot use any type of devices. I stumbled on ViewClix while looking for a basic digital photo frame for my elderly parents, who live in another state.
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